TS-350i Phone Firmware

Release 1.1.06ts is a free, recommended update for TalkSwitch TS-350i phones.

Click here for instructions on how to confirm your present firmware version.

TS-350i firmware update using the Internet

Step 1: While not on a call, press the Configuration

button on the upper right side of the phone base.

Step 2: Press 3 for Phone Settings, then 7 for Firmware Update.

Step 3: Press 2 to access the TFTP Server Address screen. Record the IP address of the phone's TFTP server for later use (see Step 8).

Step 4: Use the

(left arrow) softkey to clear the TFTP server address, then press the Mode softkey to select abc (character entry). Using the keypad enter tsphones.talkswitch.com (use the * key to enter each period). When complete, press OK.

Step 5: The phone will request a reboot. Select Yes. The phone will automatically download and install the newest firmware from the TalkSwitch website.

Step 6: After the reboot has completed, press the Configuration

button.

Step 7: Press 372 to return to the TFTP Server Address screen.

Step 8: Use the

(left arrow) softkey to clear the TFTP server address. Enter the original TFTP server IP address you recorded in Step 3 (use the * key to enter each period). When complete, press OK.

After the reboot has completed the phone will now operate with the best possible features, performance and reliability.

TS-350i firmware update using the TalkSwitch Phone Updater program

TalkSwitch Phone Updater is a program that updates programmable TalkSwitch phones with efficient simplicity. It is required for phones on networks with no Internet access.

Step 1: From a PC with Internet access download TalkSwitch Phone Updater (login required). Copy the downloaded program onto a PC located on the same LAN as the TalkSwitch phones requiring updates.

Step 2: Install the TalkSwitch Phone Updater program. Follow the instructions provided throughout the installation process.

Step 3: Run the TalkSwitch Phone Updater program. Follow the instructions provided by the program to update the firmware for each eligible TalkSwitch phone in your system.

After each updated phone completes its reboot, the phone will now operate with the best possible features, performance and reliability.

Release Information

Release:	1.1.06sts
Region:	Worldwide
Date:	Jul 16, 2010

This firmware update contains performance improvements based on our ongoing product development and field reports, as well as support for TS-550i phones operating with a TS-60b Bluetooth module.

Improvements over the previous version 1.1.05sts_e include:

30 entries per call log (Missed, Received, Outgoing). Increased from 10 per log.
Intercom page now supported when hitting pre-programmed Intercom button then pressing an Extension appearance button.
Apply access code min length parameter added to configuration with default = 6. When calls are placed from the logs or phonebook and are less than the specified access code length, then the access code will not be applied. This is useful when calling back other extensions in the office.
Support for TS-550i phones operating with a TS-60b Bluetooth module. Most Bluetooth headsets can be used with the TS-550i with TS-60b module installed.

Improvements over the earlier version 1.1.00sts also include:

Review of call logs rolls back to the top of list after reaching last entry at bottom of list.
Interdigit timer extended from 3 seconds to 5 seconds. Provides more time between digits when pre-dialing phone numbers before call is automatically placed.
Entries can now be edited in the call logs for call back purposes. Used if digits need to be added or removed from the Caller ID number for a proper call back.
Voicemail softkey still available when phone placed off-hook. Convenient access to your voicemail when wanting to check messages from a headset or handset.

Checking your TS-350i firmware version

Step 1: While not on a call, press the Configuration

button on the upper right side of the phone base.

Step 2: Press 8 to access the Information screen, then press the Up softkey. The hardware and firmware versions of your phone will be displayed. Example: F/W version:1.1.00sts.