TalkSwitch Click-to-Dial Software
TalkSwitch Click-to-Dial software enables TalkSwitch users to make calls using their Microsoft Outlook Contacts list.
This software is compatible with TalkSwitch phone systems running TalkSwitch version
6.50 or higher software.
INSTALLING TALKSWITCH CLICK TO DIAL SOFTWARE
Step 1: Download TalkSwitch Click to Dial software (login required).
Step 2: Run the installer
TS_Click_to_Dial_100009.exe program.
Step 3: A TalkSwitch Click-to-Dial Setup window will appear. Click the
Next button to proceed.
Step 4: A window will appear to collect essential information to enable Outlook to use the TalkSwitch phone system.
The information required for the 'System IP Address', 'User Extension #' and 'Password' fields is displayed in the TalkSwitch Management software
Tools >
Click-to-Dial page.
If you are not running TalkSwitch Management software, contact your system Administrator to obtain this information.
Step 5: A window will appear allowing you to specify the installation location on your PC.
The default location is recommended. Click the
Install button to proceed.
Step 6: When the installation has completed successfully, click the
OK button.
A final window will confirm installation completion. Click the
Finish button.
CONFIGURING MICROSOFT OUTLOOK FOR CLICK TO DIAL
Step 1: Open Microsoft Outlook and click on
Contacts.
Step 2: Click on
Actions > Call Contact > New Call.
A
New Call window will appear.
If your extension uses Direct Line Access, proceed directly to Step 6.
Step 3: Click on
Dialing Properties.
A
Phone and Modem Options window will appear. Select the Location to configure, then click
Edit.
Step 4: An
Edit Location window will appear. Enter the Area Code for this location. If desired, enter a unique Location name.
Enter the hunt group required for this extension in the
"To access an outside line for local calls, dial" field.
Enter the same hunt group in the
"To access an outside line for long distance calls, dial" field.
Step 5: Select the
Area Code Rules tab. Click
New. A
New Area Code Rule window will appear.
Enter the area code. In the
Rules section check the box
Include the area code. Click
OK.
Click
OK to close the
Edit Location window. Click
OK to close the
Phone and Modem Options window.
Step 6: From the
New Call window, click
Dialing Options.
Step 7: A
Dialing Options window will appear. Select
TalkSwitch Click to Dial v0.2.10 Release in the
Connect using line menu.
Close the
New Call window. Configuration for click-to-dial is complete.
CALLING FROM OUTLOOK
To place a call to a number in your Outlook Contact list, right-click on the Contact and select
Call Contact.
In the
New Call window use the menu to select the number to call, then click
Start Call.
Release Information
| Type: | General public availability |
| Region: | The United States and Canada |
| Version: | 1.00.009 |
Recommended PC System Specifications
Ensure that this software is installed on a PC meeting the system specifications listed below.
- Fully updated Microsoft Outlook 2003, 2007 or 2010.
- 0.5MB Hard Disk Space
There is currently no support for Mac OS or Linux operating systems.
There is no support for operating systems no longer supported by Microsoft,
such as Windows 98, Windows ME and Windows 95.