Microsoft® Response Point™ PBX vs. TalkSwitch

A comparison of small business phone systems, part one

By Kevin Selkowitz

The Microsoft Response Point phone system was introduced last year to a great fanfare. I reviewed it after it came out and concluded that aside from one nifty but questionably useful feature, it was an underwhelming product when compared to TalkSwitch. Microsoft has since had a chance to update Response Point with a service pack and I felt a new comparison was due.

Picking a small business phone system isn't easy. Chances are your business doesn't buy phone systems often enough to know what's available in the market and understand the nuances of each system. I boil it down to a few simple points - a small business phone system should deliver the features you need, it should be well supported as phones are usually critical to businesses, and the total cost of ownership should be reasonable.

Read more >>
From the TalkSwitch Blog, September 2008.

Microsoft® Response Point™ PBX vs. TalkSwitch

A comparison of small business phone systems, part two

By Kevin Selkowitz

In the first part of the series, I compared TalkSwitch to Response Point and found TalkSwitch clearly has a better feature set, easier management of advanced features, and better support. Beyond all of that, though, TalkSwitch is a better value.

To be comprehensive, I've compared TalkSwitch to Response Point in five different setups - chances are one will be close to your small business.

Read more >>
From the TalkSwitch Blog, September 2008.