Your phone system is mission-critical. FortiCare lets you sleep easy knowing that
it's up-to-date and protected if anything goes wrong.
With no moving parts and an amazingly low return rate, TalkSwitch systems have reliability built-in. But adding FortiCare ensures you get extended support and access to software updates.
FortiCare:
- ensures your phone system hardware will be replaced
if there's a hardware problem.
- gives you extended access to comprehensive phone and
web-based support
- gives you extended access to management software updates
Advanced hardware replacement
Under FortiCare, TalkSwitch will ship you an advanced exchange replacement unit in the
event of a hardware issue to help reduce downtime. Without FortiCare, your hardware is protected
only for its first year, and only for our regular return and repair service, so you would have to
send in the defective unit before we ship a replacement. Plus, with FortiCare, you can extend
coverage far beyond the first year.
Premium technical support
TalkSwitch Technical Support is free for the first 90 days, but FortiCare holders always have access to
telephone and web-based technical support. Got a problem? Give us a call!
Software updates
We're always working to improve the capabilities of TalkSwitch systems. We frequently release software
updates that add features or expand the capacity of the system. Software updates are available free to
all users for the first 90 days, but FortiCare holders always get access to software updates.
Premium protection, practical prices
FortiCare coverage lasts for one year. You can buy up to five years of FortiCare coverage at a time.
Plus, you can even renew coverage for some systems for a limited time after they've been discontinued.
Your system must be covered by a current warranty to be eligible for Forticare. Call toll-free
1.888.332.9322 x301 for details.
FortiCare is available for phone systems only. TalkSwitch phones are covered by a one-year limited warranty.