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Do I need VoIP for my office?
No, but VoIP might save you money and improve your communication.
If you've been shopping for a phone system, you've probably heard an awful lot about VoIP and how it can make telephone communication less expensive and more effective. That's true to some degree, but it doesn't mean you need VoIP.
Many TalkSwitch users don't use VoIP at all, but choose to connect only to the traditional telephone network. If you have one location and don't make many long-distance calls, that might be all you need. And that means you don't have to pay extra for a VoIP-enabled TalkSwitch system. If you change your mind, that's okay; you can always add VoIP to your TalkSwitch later.
However, if you have multiple locations or teleworkers, or if you spend a lot on long distance, VoIP might be for you.
How TalkSwitch works with VoIP
TalkSwitch uses VoIP in three ways:
- Connect multiple locations: Whether your other locations are around the corner or around the world, if you have TalkSwitch systems in each location you can integrate them directly over the Internet with VoIP. And that means that branch-to-branch calls don't cost a cent. Plus, you can do fancy stuff like seamlessly transferring calls to your Denver office over to your technical support team in, say, Mexico.
- Connect to VoIP services: Plenty of service providers are eager to sign you up to their networks, and they can save you a lot of money on long distance calls. VoIP enabled TalkSwitch systems work with them. See our list of approved service providers.
- Connect external IP extensions: If you have teleworkers or do some work from your home office, it's nice to have an extension that's fully integrated with the office system. TalkSwitch external IP extensions work just like the ones at the office, which means three-digit dialing, transferring, conferencing and so on.
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