TalkSwitch® And Endeavor Telecom Team Up To Offer Installation and Support Services To Channel
Private label installation and training services help TalkSwitch resellers expand geographic reach and expand sales opportunities
OTTAWA, ON & ATLANTA, GA – September 10, 2007 – TalkSwitch®, a leader in the design and manufacture of innovative telephone systems for small and multi-location businesses, and Endeavor Telecom, the Telecom Truck Roll Company of Choice for carriers, service providers, systems integrators, VARs, and equipment manufacturers, today announced a partnership that will see Endeavor offer its suite of installation and support services to TalkSwitch channel partners across Canada, the United States and Mexico. With a network of more than 9,000 contractors, Endeavor’s wholesale, white label installation services extend the reach of a reseller’s internal operations team, allowing them to offer installation, training and support services to customers across the continent. TalkSwitch channel partners that don’t offer those services, or that are only able to offer them in a limited geographic area, gain access to a network of certified and trusted installers that they can call upon when needed, opening up tremendous new opportunities. “Endeavor’s ability to service customers across Canada, the US and Mexico is a great benefit to our channel partners,” said Jan Scheeren, President and CEO, TalkSwitch. “It gives our partners access to multiple resources within a geographic area and makes for easy bundling of equipment with installation and training services. Its quality service and commitment to customer satisfaction makes Endeavor an ideal service partner for our channel.” Endeavor provides its partners with a brandable, online portal that resellers and their customers can use to track the status of installations and service calls with a few simple mouse clicks. Endeavor’s database features customer feedback on all installations, which give resellers valuable information on the specific installer they are using, and also helps to ensure greater overall customer satisfaction. “Endeavor’s turnkey installation services are offered at a flat-rate to TalkSwitch resellers and partners,” said Bob von Sprecken, Vice President of Business Development, Endeavor Telecom. “Because of that, channel partners can accurately budget the costs of services sold and ensure a sound profit stream. We have already successfully completed several TalkSwitch installations, and have received the highest level of satisfaction from partners and end customers alike.” TalkSwitch will be introducing Endeavor at its next reseller webinar, which takes place at 2pm EDT on Wednesday September 12. Resellers can sign up for the event by logging into the TalkSwitch Reseller Site at http://www.talkswitch.com/reseller_program/webinars/CrankUpTheVolume.asp About TalkSwitch
TalkSwitch® designs and develops award-winning phone systems for small, multi-location and franchise businesses. Since its establishment in 1990, TalkSwitch has dedicated itself to developing the PBXs and IP PBXs that tens of thousands of small businesses across North America already rely on. With a growing global network of resellers, distributors and partners, TalkSwitch’s fully hybrid phone systems are changing the way small businesses communicate. For more information, please visit our website at www.talkswitch.com, or call us toll free in North America at 1.888.332.9322. In all other markets, please call +1.613.725.2980. About Endeavor Telecom
Headquartered in Atlanta, GA, Endeavor is The Telecom Truck Roll Company of Choice for carriers, service providers, systems integrators, VARs, and equipment manufacturers. Endeavor's private label wholesale professional services include: Field Services, such as inside wiring & equipment installation; Order Fulfillment Logistics - equipment configuration, staging, testing, and shipping; and Tier I & II operations and technical support. Endeavor employs more than 350 direct field engineers and more than 9,000 independent and partner-subcontractors throughout the US and North America. For additional information, please visit Endeavor Telecom on the web at http://www.endeavortelecom.com. For more information, please contact:
Chris Brennan
Public Relations Manager,
TalkSwitch
613.725.2980 x 136
888.332.9322 x 136
cbrennan@talkswitch.com Todd Keefe
For Immediate Release, Inc.
617.262.1968 x 100
857.234.0467 (cell)
todd@firpr.com -30-
|
