New TalkSwitch® Software Adds Dramatic Language Capabilities and Enhanced Customer Experience
Version 6.0 built on an entirely new platform, offering multilingual support, the industry’s most owner-friendly™ interface and smoothest installation
OTTAWA, ON – February 27, 2008 – TalkSwitch®, a leader in the design and manufacture of innovative telephone systems for small and multi-location businesses, today announced general availability of configuration software 6.0, a newly designed and engineered platform that makes installation of TalkSwitch systems even simpler and more efficient, while also providing customers and resellers with a host of new configuration opportunities. Most significantly, users in the French and Spanish-speaking markets get a phone system that is fully operational in the language of their choice, an unprecedented development for systems of this size. All system configuration fields, documentation and help files, as well as automated attendant and individual extension prompts can be set in English, Spanish or French, all at the touch of a button. And companies that operate in more than one language can use multiple languages on the same system. In addition, users will notice a dramatic new Java-based graphical user interface that provides a cleaner, more intuitive configuration experience. To further simplify the learning curve and make installation as smooth as possible, each configuration section has built-in help files that provide instant, easy-to-follow instructions. “TalkSwitch is well known for developing the most owner-friendly™ and vendor-friendly™ systems on the market,” said Jan Scheeren, President and CEO, TalkSwitch. “Configuration software 6.0 brings that to a whole new level. With its clean look and powerful new engine, our customers can expect a premium and pleasant user experience, in their preferred language. Our resellers can expect quicker deployments, fewer support calls and even happier customers. We’ve been demonstrating the software since the beginning of the year, and the response from partners and trade event attendees has been overwhelmingly positive.” Furthermore, the new software enables business owners to use up to 4 different service providers, so if, for example, they get better rates on national calling from one provider, but have a better international calling plan with another, they are able to take advantage of both. The software also increases the number of money-saving Call Bridge accounts that can be set on the system from 4 to 8. Users can also schedule the system to email call detail logs at a set interval, providing easier oversight and accounting of all calling activity. Existing TalkSwitch customers can upgrade to software 6.0 for free by visiting www.talkswitch.com/support/phone_system_software/ TalkSwitch Senior Product Manager Eric Ramsden recently spoke about the powerful new functionality included in this software, and gave some of the background to the development of the platform. To hear his comments, please visit http://media.talkswitch.com/audio/podcasts/holaBonjourHello.mp3 or visit the TalkSwitch blog at www.talkswitch.com/blog/ TalkSwitch will be exhibiting its full range of products, including software 6.0, at two upcoming industry trade shows: Channel Partners Conference and Expo in Las Vegas March 10-12, 2008, booth #1626; and Spring VON.x, in San Jose March 17-20, booth #835. All TalkSwitch telephone systems and complimentary products are available through authorized TalkSwitch resellers or directly from www.talkswitch.com. About TalkSwitch
TalkSwitch® designs and develops award-winning phone systems for small, multi-location and franchise businesses. Since its establishment in 1990, TalkSwitch has sold tens of thousands of systems that small businesses rely on everyday. With a growing global network of resellers, distributors and partners, TalkSwitch’s fully hybrid phone systems are changing the way small businesses communicate. For more information, please visit our website at www.talkswitch.com, or call us toll free in North America at 1.888.332.9322. In all other markets, please call +1.613.725.2980. For more information, please contact:
Chris Brennan
Public Relations Manager,
TalkSwitch
613.725.2980 x 136
888.332.9322 x 136
cbrennan@talkswitch.com -30-
|
